Help

Real people handle your licenses, renewals and questions. Reach us the way you prefer.

Quick answers

Setting up an app? Each app's page has the steps. Start from Home.

Where is my license key?
On each app's page, in step one. Copy it there and paste it when the app asks.
How do I add another device?
Open the app's page, pick the device at the top of the steps and follow them again with the same key.
An app says my key is used up.
Some apps limit how many devices one key covers. Contact us and we sort it out; you never need to buy again.
When am I charged?
Once a month on the same day, always the same price. We email you before every charge.
How do I cancel?
In Account, with one click. Your apps keep working until the end of the month you paid for.